modelingbob Posted May 30, 2018 Share Posted May 30, 2018 A big set of thanks for Revell Germany sending a replacement canopy for their new 1/32 P-51D. Submitted a request to here: https://www.revell.de/en/service/service-form/model-building.html about two weeks ago and got the replacement clear parts in today's mail. Good news, everything survived shipping, and the clear parts are a vast improvement with much improved clarity. Still a little distortion, but you have to look for it very carefully. Kudo's to Revell Germany!!!! Out2gtcha, LSP_K2, MikeMaben and 6 others 9 Link to comment Share on other sites More sharing options...
LSP_K2 Posted May 30, 2018 Share Posted May 30, 2018 I guess I need to check my kit too, as I haven't yet looked at it. BiggTim 1 Link to comment Share on other sites More sharing options...
CATCplSlade Posted May 30, 2018 Share Posted May 30, 2018 Done. Thanks. BiggTim 1 Link to comment Share on other sites More sharing options...
Troy Molitor Posted May 31, 2018 Share Posted May 31, 2018 Just bought this kit at a local hobby shop in Memphis yesterday. I couldn't wait to check it out. I've been looking for this kit in Singapore w/o any luck for a while. (Where I live). $26 USD! I opened the factory sealed box to find no instructions or decals inside. Bummed. Sure I can get the instructions on line. The missing decals are certainly a disappointment. The company seems to be lacking in quality assurance and they will be hearing from me. I can't recall ever opening a new kit and finding this much missing inside? Strange. Live and move on. Still looking to dive into this kit someday soon. Troy BiggTim 1 Link to comment Share on other sites More sharing options...
Pascal Posted May 31, 2018 Share Posted May 31, 2018 Troy, use the link that you see in the OP's post and ask for a set of decals. Revell has an excellent customer service. BiggTim and Troy Molitor 2 Link to comment Share on other sites More sharing options...
quang Posted May 31, 2018 Share Posted May 31, 2018 (edited) Just bought this kit at a local hobby shop in Memphis yesterday. I couldn't wait to check it out. I've been looking for this kit in Singapore w/o any luck for a while. (Where I live). $26 USD! I opened the factory sealed box to find no instructions or decals inside. Bummed. Sure I can get the instructions on line. The missing decals are certainly a disappointment. The company seems to be lacking in quality assurance and they will be hearing from me. I can't recall ever opening a new kit and finding this much missing inside? Strange. Live and move on. Still looking to dive into this kit someday soon. Troy Indeed it's inadmissible in this day and age to sell a kit with instructions and decals missing. On the other hand Revell has an excellent customer service. Just send them a note. You will receive the missing items in no time. Edited May 31, 2018 by quang Out2gtcha, BiggTim and Troy Molitor 3 Link to comment Share on other sites More sharing options...
Gerhard Posted May 31, 2018 Share Posted May 31, 2018 Good to know. I waited 13 weeks for a replacement part from Italeri. BiggTim 1 Link to comment Share on other sites More sharing options...
Out2gtcha Posted May 31, 2018 Share Posted May 31, 2018 Bob, thanks for posting this! I think it may end up being a very popular link indeed................it seems a lot of folks just dont know where the best place to start is in re: to ordering replacement clear parts. BiggTim 1 Link to comment Share on other sites More sharing options...
CANicoll Posted May 31, 2018 Share Posted May 31, 2018 I just checked my latest arrival P-51D from Revell and the clear parts seem noticeably better in the second kit than the first one. The Tamiya canopy still has more rivet detail than the Revell, but there is no center seam to deal with and the clarity seems much improved from the earlier arrival to the latest one. Anyone else notice this or am I seeing things? Chris BiggTim and Out2gtcha 2 Link to comment Share on other sites More sharing options...
quang Posted May 31, 2018 Share Posted May 31, 2018 I just checked my latest arrival P-51D from Revell and the clear parts seem noticeably better in the second kit than the first one. The Tamiya canopy still has more rivet detail than the Revell, but there is no center seam to deal with and the clarity seems much improved from the earlier arrival to the latest one. Anyone else notice this or am I seeing things? Chris To me the problem was never with the clarity but with the wavy distortion. BiggTim 1 Link to comment Share on other sites More sharing options...
Zero77 Posted May 31, 2018 Share Posted May 31, 2018 (edited) Wow ! That's amazing ! Glad i have not glued the windscreen yet on mine ! Do they request any proof of purchase or something? I have two kits in the stash, bought at the same time. Edited May 31, 2018 by Zero77 Chek, Out2gtcha and BiggTim 3 Link to comment Share on other sites More sharing options...
Chek Posted May 31, 2018 Share Posted May 31, 2018 I'd also grabbed two back in January, so I made sure to stress that both windscreens had that puddled look, which had never been a problem on Revell kits before. And that I looked forward to receiving TWO of part H-91 in order to correct BOTH kits because the PAIR of them had the same defect. I'm still half expecting to only get a single replacement, but we'll just have to wait and see. BiggTim and Out2gtcha 2 Link to comment Share on other sites More sharing options...
modelingbob Posted May 31, 2018 Author Share Posted May 31, 2018 <<<Do they request any proof of purchase or something?>>> Nope, not in my case. Just filled out the online form, got an email response from Revell Germany a couple days later that they received my request and I should receive the parts in about two weeks (which is how long it took!). And yep, my new parts have far less distortion than the old parts. A small amount still remains around the frames, but you have to look for it pretty closely to see it. Far better than the original parts. Out2gtcha, Zero77 and BiggTim 3 Link to comment Share on other sites More sharing options...
Out2gtcha Posted May 31, 2018 Share Posted May 31, 2018 Far better than the original parts. Good news for sure BiggTim 1 Link to comment Share on other sites More sharing options...
K5IKL Posted May 31, 2018 Share Posted May 31, 2018 Sent in my request April 5th and still have not received a replacement canopy. Return email said to allow 6 to 8 weeks. Closing in on that now. Jerry Out2gtcha and BiggTim 2 Link to comment Share on other sites More sharing options...
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