PeterOlsen Posted November 23, 2022 Share Posted November 23, 2022 Hi folks, Have any you had any experience with obtaining replacement parts from Tamiya kits.? Unfortunately, I just cracked the front windscreen on my 1:32 Tamiya Spitfire Mk.IX, I need to get a new one ! Any help appreciated, Cheers, Pete. Link to comment Share on other sites More sharing options...
Juggernut Posted November 23, 2022 Share Posted November 23, 2022 You'll need to buy the replacement sprue that contains the windscreen. You call the regional Tamiya establishment (if you were in the U.S., you'd call Tamiya USA). If you're in Australia, you may even need to call Tamiya Japan.... Tell them the number of the sprrue you need that contains the windscreen on it (from the sprue listing in the instruction sheet), pay the fee and Bob's your Uncle... Then all you need to do is wait until it gets to you. Link to comment Share on other sites More sharing options...
Ryan Posted November 23, 2022 Share Posted November 23, 2022 Also check eBay as there are dedicated kit breakers that will sell off sprues. MikeMaben and Woody V 2 Link to comment Share on other sites More sharing options...
Sturmbock Posted November 23, 2022 Share Posted November 23, 2022 This could be helpful if you are from Europe: https://www.modellbau-seidel.de/ They selling Tamiya Products and you can order single sprues directly. As far as I could see, the one you need is in stock. Hope this was helpful Lutz Isar 30/07 1 Link to comment Share on other sites More sharing options...
panzerrob Posted November 23, 2022 Share Posted November 23, 2022 The problem with Seidel is, that they don't ship outside of Germany! So you need to find a forum member in Germany who don't mind stepping in. With regards, Rob Link to comment Share on other sites More sharing options...
PeterOlsen Posted November 24, 2022 Author Share Posted November 24, 2022 Thankyou for the response everyone, Cheers Pete Link to comment Share on other sites More sharing options...
CCC Posted November 24, 2022 Share Posted November 24, 2022 Hi Pete, FWIW, I've had excellent results ordering replacement parts from Tamiya USA via the "support" page on their website. I've ordered parts 3x from them, and they have yet to charge me for parts (or shipping) even though I offered to buy the replacements. And 1x they sent me an entire engine sprue rather than just the needed parts. That's great customer service. I would assume that ordering parts in Europe is probably on a country-by-country basis via their local/regional agents, but check out the Tamiya Europe website and see where that leads: they might have a general support page or otherwise tell you how to contact the agent for Austria, who ought to have its own customer support service. Best, Chris Link to comment Share on other sites More sharing options...
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