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mpk

Big shout out to Anest Iwata Australia.

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As many will know, my lovely HPC plus and Custom Micron were put out out of action by a child spraying Windex through them. They corroded accordingly.

I contacted the Airbrush MegaStore in Adelaide and asked if they could help. (They are always magnificent!) I was given the phone number for Iwata Australia. I duly contacted them and spoke to a gentleman named Chris. Chris asked me to send my brushes directly to him. And so I did.

Poor Chris had a devil of a time getting all the junk out of both brushes. So corroded were they, Chris had to scrape  the grub out.

My beautiful Iwatas!!!! :wacko:

I need not have worried. Chris completed them in less than a week.  They were sent yesterday from Adelaide and arrived this morning, just as I was about to use one of my other airbrushes.

I highly recommend Iwata Australia. Aussie and New Zealand modellers can purchase an Iwata airbrush knowing not only are they getting a fine product, but also the best service I have ever had over the 55 years of my life.

I am elated. This experience that began as a negative, has been transformed and become a positive.

Thanks Chris for this wonderful service and transaction.

First class 100%.

Edited by mpk

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Sounds like you've had some great service, Dale. Just a correction, though: Windex shouldn't corrode any part of your airbrush. I've sprayed Windex through mine many times, and it's never had any impact anywhere. It's just a mild ammonia-based window cleaner, and there's also an ammonia-free variety available these days. It's not corrosive by nature, but does clean up Tamiya acrylics like nobody's business!

 

Kev

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2 hours ago, LSP_Kevin said:

Sounds like you've had some great service, Dale. Just a correction, though: Windex shouldn't corrode any part of your airbrush. I've sprayed Windex through mine many times, and it's never had any impact anywhere. It's just a mild ammonia-based window cleaner, and there's also an ammonia-free variety available these days. It's not corrosive by nature, but does clean up Tamiya acrylics like nobody's business!

 

Kev

 

Oh good! Thanks Kev. I have been kicking myself because I told a customer in Hobbyco to use windex. Phew.

 

What on earth did that kid do????

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5 hours ago, LSP_Kevin said:

Sounds like you've had some great service, Dale. Just a correction, though: Windex shouldn't corrode any part of your airbrush. I've sprayed Windex through mine many times, and it's never had any impact anywhere. It's just a mild ammonia-based window cleaner, and there's also an ammonia-free variety available these days. It's not corrosive by nature, but does clean up Tamiya acrylics like nobody's business!

 

Kev

Me too!!

worst I’ve done was left “Windex” in my Iwata airbrush over night (forgot it was in there) it stripped the chrome plating in the paint cup to the high water mark otherwise no damage. I sent an email to an airbrush specialist telling him what I did, the reply said don’t worry about it it’ll  work fine. And it has, for at least 5 years since the “incident” I now clean my airbrush and leave clean water in it when it’s not in use to stop/ slow, it from gumming up from paint residue on the needle at the packing seal (I mostly use Tamiya acrylics) I’m not recommending anyone else do this. It’s just what I do.

so yes, I use Windex in mine all the time...sometimes even as acrylic paint thinner (again...don’t try this because I said it works, it’s just something I do)

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