Uncarina Posted October 16, 2018 Share Posted October 16, 2018 I’ve been looking to buy the Airfix 1/24 Typhoon first release with the bubbletop canopy, but read how the canopy had cracks and a distortion. Has this been corrected? If so, how do I avoid getting a kit with these defects? Thanks! Tom Link to comment Share on other sites More sharing options...
robertmro Posted October 16, 2018 Share Posted October 16, 2018 Hi Tom The first run had defective canopies. Airfix quickly rectified the problem but as far as I know there is no way to know if you are buying a kit with a corrected canopy or not. However Airfix has been great at replacing the defective ones. Uncarina 1 Link to comment Share on other sites More sharing options...
GrahamF Posted October 16, 2018 Share Posted October 16, 2018 I've got one with that defect it's very minor, not worth worrying about. Graham Uncarina 1 Link to comment Share on other sites More sharing options...
Uncarina Posted October 16, 2018 Author Share Posted October 16, 2018 Robert, Graham, Thanks, that's good to know. Tom Link to comment Share on other sites More sharing options...
Neo Posted October 17, 2018 Share Posted October 17, 2018 Nithing to worry about. I received mine with the defect. Contacted airfix and they sent me a replacement. LSP_K2 and Uncarina 2 Link to comment Share on other sites More sharing options...
heraldcoupe Posted October 17, 2018 Share Posted October 17, 2018 21 hours ago, Neo said: Nithing to worry about. I received mine with the defect. Contacted airfix and they sent me a replacement. My recent experiences with Airfix customer services haven't been so good. Waiting 6 months for replacement parts which were on backorder, then being told to take the kit back to the retailer when I chased up the status. This wasn't for a Typhoon (mine was OK) but for another smaller kit released this year, YMMV Cheers, Bill. Uncarina 1 Link to comment Share on other sites More sharing options...
Uncarina Posted November 6, 2018 Author Share Posted November 6, 2018 I just received my replacement canopy this weekend: in great shape, and Hornby America customer service reminded me to watch the Airfix website this next weekend when their next 1/24 subject will be released. Cheers, Tom LSP_K2 1 Link to comment Share on other sites More sharing options...
LSP_K2 Posted November 6, 2018 Share Posted November 6, 2018 42 minutes ago, Uncarina said: I just received my replacement canopy this weekend: in great shape, and Hornby America customer service reminded me to watch the Airfix website this next weekend when their next 1/24 subject will be released. Cheers, Tom Now that definitely sounds intriguing. I hope it's something cool. Uncarina 1 Link to comment Share on other sites More sharing options...
Gerhard Posted November 6, 2018 Share Posted November 6, 2018 4 hours ago, Uncarina said: I just received my replacement canopy this weekend: in great shape, and Hornby America customer service reminded me to watch the Airfix website this next weekend when their next 1/24 subject will be released. Cheers, Tom Lies, all lies... Link to comment Share on other sites More sharing options...
PhilB Posted November 6, 2018 Share Posted November 6, 2018 9 hours ago, Uncarina said: .............and Hornby America customer service reminded me to watch the Airfix website this next weekend when their next 1/24 subject will be released. Yes very interesting. I hope it's not just some re-hash of an existing kit. Maybe this needs a new topic on it's own so we can have one of those "me want" type things going on like potential WNW releases ? Uncarina, LSP_K2 and Out2gtcha 3 Link to comment Share on other sites More sharing options...
Uncarina Posted November 6, 2018 Author Share Posted November 6, 2018 1 hour ago, PhilB said: Yes very interesting. I hope it's not just some re-hash of an existing kit. Maybe this needs a new topic on it's own so we can have one of those "me want" type things going on like potential WNW releases ? Good idea! Cheers, Tom Link to comment Share on other sites More sharing options...
Shoggz Posted November 6, 2018 Share Posted November 6, 2018 On 10/17/2018 at 10:35 PM, heraldcoupe said: My recent experiences with Airfix customer services haven't been so good. Waiting 6 months for replacement parts which were on backorder, then being told to take the kit back to the retailer when I chased up the status. This wasn't for a Typhoon (mine was OK) but for another smaller kit released this year, YMMV Cheers, Bill. Bill, you must be unlucky my friend. I have dealt with Airfix customer services half a dozen times and in every instance, they have been exemplary . Just last week I discovered that the decals were missing in a kit, contacted Airfix and I had the replacement two days later - sent 1st class. LSP_K2 and Uncarina 2 Link to comment Share on other sites More sharing options...
LSP_K2 Posted November 6, 2018 Share Posted November 6, 2018 Not a bad point, but to me, what's possibly over the next hill is always more interesting than what's in front of me. Link to comment Share on other sites More sharing options...
heraldcoupe Posted November 6, 2018 Share Posted November 6, 2018 9 hours ago, Shoggz said: Bill, you must be unlucky my friend. I have dealt with Airfix customer services half a dozen times and in every instance, they have been exemplary They used to be very good, but the last couple of years they have been truly dreadful. 6 months waiting for clear parts for their recent 1/48th Sea Fury which were unavailable a few weeks after the kit's release. When pursued for the promised parts after that time, I was told they couldn't help and to return the kit to the shop where it had been bought. Fair enough and in line with consumer law, but why wait six months to tell me. Canopies for their 1/72 Blenheim were chased for over a year, they eventually sent an entire replacement kit as they had no spares stock... Cheers, Bill. Link to comment Share on other sites More sharing options...
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